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FAQ's
Frequently Asked Questions
The letters are pre-spaced, individually cut and are sticky on the back. They will come to you in one piece (larger or longer sayings may come in a few pieces). The letter thickness is equivalent to about 2-3 coats of paint, giving you a beautiful hand painted look. After the application is complete, only the letters are stuck to the wall. They will not fade or crack. Written Decor words can be used anywhere you’d like to decorate with a personal message; painted walls, wallpaper, windows, mirrors, furniture and metal.
How do I know what size of letters to order?
This solely depends on the amount of space that you want to fill, the statement that you want to make, and the amount of money you would like to invest in your design. We suggest that you use an actual ruler to get a visual of what the letter size would look like in that space. Please keep in mind that some fonts are “heavy” while others can be very “delicate”. What is the look that you are going for?
A good thing to remember about fonts is that every font is different. Some fonts have very fat letters while others are tall and thin. Some fonts have very tall letters (capital letters, t,l,b,d) and very low letters (y, g, p, f). If you choose one of these fonts, please remember that the core letters (a,e,n,r,s,n, etc.) are going to be much smaller than the overall size of the font. The general rule is that the font is measured from the top of the tallest capital letter and the tall letters, to the bottom of the lowest hang-down letters in the alphabet.
The “actual size” given to you is very important. This gives you the exact measurement of the letter combination that is in your phrase. If you have formatted your saying in multiple rows, then the “actual size” will reflect the total combined height of all of the lines and the width is that of the longest line.
If you have additional question, please call us at 918-650-3982. We are here to help!
Can I place the lettering on multiple lines and places?
Yes. You can design and format your saying on our website to appear in as many lines as you prefer. You can also order your saying in a single line and then cut and separate the words in any manner you choose.
If you want your Written Decor centered please note in the comment section "center" when you place your order. You may center it by adding spaces when you are typing in the quote.
Are there surfaces this type of lettering won't work for?
This lettering sticks to almost any smooth surface like painted walls, glass, mirrors, and smooth metal and wood. Written Decor can be applied to lightly textured walls. Rough or uneven surfaces like cinder block, brick, porous aluminum, or stucco surfaces are not good surfaces for this product.
Is the lettering removable?
Yes. Slightly heat up the lettering with a blow dryer and gently peel from the wall. The lettering is very wall friendly. However, we can not be responsible for any damage that could occur. Once the lettering is removed it can not be re-used.
What type of lettering is this?
- Pre-pasted
- Pre-spaced,
- Individually cut
- They are not decals
- The letters thickness is equivalent to about 2-3 coats of paint
- They look like hand-painted stenciling
- They don't fade or crack.
What does "pre-spaced" mean?
We do all the positioning and spacing of the letters and words for you and they arrive ready to apply to your wall or virtually any flat surface.
How long does it take for an order to process?
We try to ship all orders within 3-5 business days. If we have questions regarding your order we will contact you via phone or email.
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